FAQ
  • How can I apply for Payfy ?

    For Registration, Please follow the link: payfy.me/apply.html

  • Which card transactions are acceptable

    Payfy processes international and local payment card transactions. Details are provided during registration.

  • What Businesses does Payfy support?

    Online merchants and service providers that pass Payfy's registration and risk assessment.

  • Which currencies is Payfy available to process?

    EUR , USD, GEL

  • What service fee does Payfy have for local and foreign merchants?

    The service fee varies and is determined by the type of the merchant's business activity. The applicable fees are set out in the merchant agreement and in the fee schedule provided before signing.

  • Which are those countries that Payfy does not accept card payments from?

    High-Risk Jurisdictions defined by the National Bank of Georgia

  • Can I monitor transaction history with my account?

    Yes, you can monitor your transaction history from your account

  • Who will have access to my personal data?

    Access to the merchant's personal information is limited to Payfy, the card schemes, settlement banks, payment processors, and the authorities where required by law.

  • How can I complete the integration process?

    For integration, you can follow Payfy technical documentation https://payfy.me/documentation.html or contact our support team: hello@payfy.me.

  • Who can help, if I have a problem with signing in?

    If you have some trouble with your account, contact us anytime: hello@payfy.me

  • Who are those customers that Payfy does not enter into a business relationship with?

    Payfy does not provide services to merchants that:

    • sell goods or services that are illegal in Georgia or in the customer's country;
    • are subject to sanctions, or are owned or controlled by sanctioned persons;
    • provide virtual asset (cryptocurrency) services;
    • sell weapons, ammunition or explosives;
    • sell narcotics or drug paraphernalia;
    • sell counterfeit goods or goods that infringe intellectual property rights;
    • distribute illegal adult content;
    • offer unlicensed financial, investment or money transfer services, or operate pyramid schemes;
    • offer gambling without the required licence;
    • are shell companies or cannot identify their beneficial owners.

    Restricted businesses are accepted only with the required licence, enhanced due diligence and, where card scheme rules require it, registration with the card schemes: licensed gambling and lotteries; lawful adult content and dating services; pharmacies and food supplements; tobacco, e-cigarettes and alcohol; travel, airline and event tickets; subscription services, including free trials.

    Payfy does not accept merchants or card payments connected with jurisdictions under comprehensive sanctions, or with high-risk jurisdictions identified by the National Bank of Georgia and the FATF.